5 HR Tasks You Didn’t Go To College To Do
People don’t spend four to six years and tens of thousands of dollars on a college education to spend 40-60 hours a week on tasks that technology can perform in a heartbeat. Companies don’t hire them and pay them salaries for that.
HR professionals get hired because they understand people and that motivates them in a professional sense, and how to leverage that understanding for the mutual benefit of employee and employer.
They get hired because they can do things technology can’t do today and won’t be able to do in 100 years.
Here are 5 tasks no one in HR wants to (or should) do when machines can handle them far more efficiently.
- Interview Scheduling. Between the high risk of error that comes with playing calendar Tetris and the utter drudgery of pestering interviewers to confirm their availability, interview scheduling is not a pleasant task. And yet, it’s vital to the success of every organization’s talent acquisition efforts. So then it should come as no surprise that 54% of recruiters want to see their companies adopt AI technology to automate interview scheduling, more than any other task. After all, if a machine can complete this high-volume, high-stress tasks in mere seconds, where’s the sense in continuing to do it by hand?
- Sourcing. Talent acquisition might be branching out to include domains such as candidate experience and employer marketing. But at the end of the day, it still boils down to two core fundamentals: finding and screening candidates. Sourcing is where it begins and ends. After all, what good is a hiring pipeline if you can’t fill it with viable candidates? And yet sourcing remains one of the least preferred HR tasks, with 52% of professionals wishing they could automate the process entirely.
- Repeated Follow-Ups. Let’s be real. No one goes to college to spend their time sending email after email asking for confirmation or updates. But sometimes that’s exactly what HR and talent acquisition jobs require people to do. The easiest way to handle this time-consuming destroyer of productivity is to automate the process. Much like marketing automation tools, HR platforms that make use of AI allow users to create messaging templates and set triggers, such as ‘3 days without reply’. This is the ideal way to elicit responses from candidates, interviewers and hiring managers without compromising HR and recruiter productivity.
- Policy Emails. The backbone of HR, policies are no one’s best friend. Employees often dislike reading them, HR teams rarely enjoy putting them together, and counsel would probably rather spend their time on more meaningful activities. Alas, every organization needs policies in place to keep things running smoothly and objectively, and so HR professionals must accept it as part of their job. With the right HR platform, you can automate large parts of this process: collating all policies in one central repository, sending out templatized emails announcing new policies, and updating existing ones.
- HR Admin. Whatever your profession, the day-to-day grind is real. The tasks that keep the corporate machine running smoothly are often the ones that don’t offer any excitement or challenges. When it comes to the wide world of HR, administrative tasks fall into this category. They might not seem crucial on their own, but when it comes time to tabulate or assess a year’s worth of actions, everyone realizes the real value of documenting them. But from timesheets to payroll to holiday requests, there’s no longer any reason for HR professionals to complete these tasks by hand. Not when a computer can do it in a fraction of the time it takes a person, and with a considerably lower chance of error.
You know that dystopian future where robots and AI steal our jobs and go on to rule humans? It’s not happening. That’s because while AI thrives on logic, it will never have the capacity to replicate the defining trait of humanity: creativity.
It’s why we will remain firmly in control. And as long as that’s the case, the best use of technology is to accomplish tasks that have to get done but are quite frankly beneath us.
Doubt it? Check out this analysis of why AI technology will never be able to do the things that humans can.